How can we help?
Find answers for your app, or write to us. Every message goes to the people who build OGStudio’s apps.
Help by product
Pick your app.
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MultiClawed
Every Claude account, side by side
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Sound Capture Pro
Record any sound your PC plays
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Checkmate Challenge
3D chess puzzles against the clock
Common questions
Quick answers.
Where do I download an app I bought?
From the store you bought it in. On Windows, open the Microsoft Store, go to Library, and install it from there — your purchase is tied to your Microsoft account, so it is there on any PC you sign in to.
The trial ended. How do I keep using the app?
Open the app’s page in the store you installed it from and buy it there. The app unlocks straight away; nothing you made during the trial is lost.
How do I get a refund?
Store purchases are refunded through the store you bought from, under its refund policy. If something isn’t working, tell us first using the form below — most problems have a fix.
What data do your apps collect?
Each app collects only what it needs to work, and most collect nothing at all. Each released app has its own privacy policy, linked from its card above, and the site privacy policy covers this website.
How do I report a bug?
Use the form below and pick the app. Tell us your Windows or macOS version, what you did, and what you expected to happen. A screenshot helps.
Talk to us
Other ways to reach us.
Email
Write to us at [email protected]. You’ll hear back from the people who built the app.
[email protected]
Contact support
Send us a message.
Pick the app, tell us what’s going on, and we’ll reply by email.
- Read by the people who build the apps
- Bug reports, billing questions and feature requests all welcome
- Your details are used only to reply to you